So far, the only standard way of reaching RC developers has been to send an email to support@railcomplete.com. This tends to work well for questions that are clearly defined and whose resolution can wait for a few days. Problems that are less clear often require a back and forth, which can be cumbersome over email. In addition, some questions are easy and could be resolved within a couple of minutes but might still take a day or two to be answered by email.

As an attempt to remedy these problems we have decided to create a RailCOMPLETE Discord server, while keeping our support email as is. Discord is a forum-like platform that is popular in gaming communities.

See here for a general introduction on Discord: Beginners guide to Discord